
Privacy Policy
Handling of Personal Information on the Kanucha Resort Website
Kanucha Bay Resort Co., Ltd. (hereinafter referred to as "the Company") recognizes that information that can identify individual customers who use our website (hereinafter referred to as "Personal Information") is important and handles it with the utmost care. In providing services on our website, we may ask you to enter and transmit your Personal Information. Information transmitted to our website will be strictly managed in accordance with our guidelines on the handling of personal information as described below.
1.Cases in Which We Request Personal Information
On our website, we request customers to enter and transmit Personal Information in the following cases:
◆ Accommodation Reservations
◆ Reservations for optional services
◆ Requests for various materials/brochures
◆ Applications or reservations for weddings, banquets, various services, or products
◆ Responses to surveys
◆ Other (For services other than the above where we collect your Personal Information, we will clearly state the purpose, content, and handling of that information.)
2.Purpose of Use of Personal Information
Personal Information received from customers will be used on our website only in the following cases and will not be used for any purpose other than that for which it was provided.
◆ To contact you when necessary for operational reasons
◆ To conduct analysis for the improvement of our website, services, and products. This analysis is performed statistically, and the data is never used to identify individual customers.
◆ To respond to disclosure requests from you, or when we have your specific consent.
◆ To provide you with information about our new services, products, or campaigns.
3.Scope of Collection of Personal Information
The Company defines the minimum information necessary to provide a service as mandatory information and will not make the provision of any other information a condition for providing the service. (Mandatory fields for the minimum necessary information will be clearly indicated with a mark.)
4.Storage of Personal Information
Personal Information received from you will be stored only as a record of the service you applied for and will be deleted after a certain period has elapsed.
5.Provision and Disclosure of Personal Information
Personal Information received from you will be managed appropriately and will not be provided or disclosed to third parties, except in the following cases:
◆ To outsourced contractors who are bound by a confidentiality agreement regarding system maintenance and management.
◆ When we have obtained your consent.
◆ When required by laws and regulations.
◆ Other cases are governed by Article 23 (Restriction of Provision to a Third Party) of the Act on the Protection of Personal Information.
6.Security Measures
For the security of Personal Information, we have implemented reasonable security measures from both an administrative/operational and a system perspective to prevent unauthorized access, loss, destruction, alteration, and leakage.
Transmissions of Personal Information between you and our website over the internet are protected by SSL (Secure Sockets Layer) encrypted communication.
As part of our information gathering on the website, we collect information using "cookies" and access logs, but this data is not used for any purpose other than statistical processing for website operation and service improvement, and for investigating the causes of issues such as unauthorized access.
7.Personal Information on Linked Websites
Our website provides links to other companies' and organizations' websites to offer you more useful information and services. The Company assumes no responsibility for the collection and handling of personal information on these linked websites. Please use them at your own discretion.
8.Changes to the "Handling of Personal Information on the Kanucha Resort Website"
Should there be any changes to the content of this page, we will announce it on our website.
9.Contact Information
For inquiries regarding the handling of Personal Information on our website:
Kanucha Bay Resort Co., Ltd. 156-2 Abe, Nago-shi, Okinawa 905-2263, Japan TEL: 0570-018880
< Addendum >
This Privacy Policy is effective as of July 23, 2013. The Company reserves the right to revise or change these terms in response to changes in socioeconomic conditions or other circumstances.
◆ June 26, 2017: Minor wording revisions.
Recommended Browsers
To ensure the best experience when using our site's management screen, we recommend using one of the following browsers. Please ensure that your browser is configured to accept cookies from https://www.kanucha.jp and that JavaScript is enabled.
◆ Windows
▶︎ Internet Explorer 11
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◆ Mac OS
▶︎ Safari (Latest Version)
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▶︎ Mozilla Firefox (Latest Version)
If you do not have one of these browsers, you can download them for free. Please click the icons below to go to the respective sites to download and install the browser before use. (We recommend using the official stable release, not a beta version.)